Web Based Call Center
In recent years, call center technology has seen vast improvements. We offer the latest Web-based solutions for your outsourced call center needs. We combine the most up-to-date technology with outstanding customer service to offer you superior outsourced Web-based call center solutions. Not only do we provide you with well-trained professional agents, but our sophisticated technology ensures that you never miss a call or an important message.
Outsourcing your call center needs to us is an economical way to simplify your business. We can staff your call center with agents 24 hours a day, seven days a week, including holidays. We have the ability to anticipate call flow and staff your center accordingly. Our services include call monitoring, call routing, message taking, and voicemail delivery by email.
Whether you hire us to handle overflow calls, after-hours calls, or to be your only call center solution, we will deliver. We have a reputation for reliability and our Linux and Windows-based servers ensure that we remain reliable. You’ll save money as well as time when you allow us to staff your call center, because we can do it more economically and efficiently.
Our agents will answer phones in your company name and follow your instructions for order taking, message taking, call routing, and handling contact information securely. Your customers will not know they have reached an outsourced call center. For a free demonstration or to discuss your call center needs, please contact us today.
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